Privacy Policy

This Privacy Policy explains how Win Top Ltd ("we", "us", "our"), operator of the website unlimluck.me.uk, handles personal data. We operate under the authorisation of the Government of the Autonomous Island of Anjouan, reference ALSI-202509029-FI1. By using this website, you acknowledge the practices described below.

Information gathering

We process the following categories of personal data, depending on how you use the website:

Identity details, such as your name, date of birth and nationality.
Contact details, such as your email address, postal address and telephone number.
Account details, such as your username, password and account preferences.
Financial details, such as payment methods used and records of deposits, withdrawals and other transactions.
Verification documents, such as proof of identity and proof of address, where we ask for them.
Usage and device details, such as the pages you visit, the date and time of your visits, your connection address, and your device and browser type.
Correspondence, such as messages you send us and our replies.

We collect this information directly from you, automatically when you use the website, and, where permitted, from payment providers and identity verification services.

Data usage

We use personal data only as needed to provide and run our services, and for the following purposes:

Creating and managing your account.
Providing the services you request and processing your payments.
Confirming your identity and age, and preventing fraud, abuse and unlawful activity.
Meeting our legal and regulatory duties.
Replying to your questions and requests and giving you support.
Sending you notices about your account, our terms and changes to the website.
Maintaining, testing and improving the website and its performance.

We do not sell your personal data. We share it only with service providers acting on our behalf, with payment and verification partners, and with public bodies where the law requires or permits us to do so.

Security measures

We apply technical and organisational measures intended to protect personal data against loss, misuse, unauthorised access, disclosure and alteration. These measures include:

Restricting access to personal data to staff and providers who need it for their duties.
Protecting data sent between your device and the website.
Storing account passwords in a protected form.
Reviewing our procedures regularly and keeping our systems up to date.
Requiring those who process data for us to keep it confidential.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You can help by choosing a strong password and keeping your login details private.

Privacy rights

Subject to applicable law, you may have the following rights regarding your personal data:

Access: to ask for confirmation of whether we process your personal data and to receive a copy of it.
Rectification: to ask us to correct inaccurate or incomplete data.
Erasure: to ask us to delete your personal data, unless we must keep it for legal or regulatory reasons.
Portability: to ask for your data in a commonly used, readable format, or to have it sent to another provider where possible.

To exercise any of these rights, please write to us at the address below. We may ask you to confirm your identity before acting on your request.

Get in touch

If you have questions about this Privacy Policy or about how we handle your personal data, please contact Win Top Ltd by email at [email protected].